Super Baij FAQ – Answers to All Your Questions

No. Only one account is allowed per person. Any attempt to create multiple accounts using the same mobile number, email, or bank details will result in all accounts being suspended and balances may be forfeited.

Initial verification via mobile OTP is mandatory. However, full KYC (NID/passport) verification may be required for large withdrawals. This is done to keep your account secure.

on the login page Click the "Forgot Password?" option. An OTP will be sent to your registered mobile number or email. Use that OTP to set a new password and log back in.

Email us at support@superbaij.com or Help Center Reach us via live chat. Our team will get back to you with a solution within 24 hours.

After logging in, you can update your email and phone number from "Profile Settings" (OTP verification required). To change your name or date of birth, please contact the support team.

Super Baij supports deposits via Bangladesh's most popular mobile banking methods: Mobile Pay, Nagad, Rocket, and DBBL. Credit/debit cards and bank transfers are also accepted. All methods credit your balance instantly.

The minimum deposit on Super Baij is just ৳500 BDT, payable through any mobile banking method available in Bangladesh. The maximum limit depends on your account type and verification level.

Deposits are usually credited instantly. If it takes more than 5 minutes, refresh the page. If the issue persists, contact us at support@superbaij.com with your transaction ID and a screenshot. Most cases are resolved within 1 hour.

Super Baij does not charge any deposit fees. However, your mobile banking provider or bank may apply a small transaction fee, subject to their own policies.

Withdrawals at Super Baij are processed within 15 minutes to 2 hours of your request. Mobile Pay and Nagad are typically the fastest. Minor delays may occur late at night or during peak hours.

The minimum withdrawal amount is ৳500. Your daily maximum withdrawal limit depends on your account type and verification level. VIP members can withdraw at higher limits.

No, bonus balance cannot be withdrawn directly. The bonus amount converts to your main balance only after the required rollover conditions are met, after which it becomes withdrawable. Full terms Terms & Conditions View.

If more than 2 hours have passed since your withdrawal request, email support@superbaij.com with your withdrawal ID, or Help Center Contact us via live chat.

When you register for the first time on Super Baij and make your first deposit, a welcome bonus will be automatically credited to your account. No separate code is needed to activate it. View full offer details on the Promotions page।

Rollover means you must wager the bonus amount a set number of times. Example: a 5x rollover on a ৳1,000 bonus means you need to place ৳5,000 in bets. Once the rollover is met, the bonus becomes withdrawable. Full terms here View.

Yes, registered members are eligible to receive a daily reload bonus on deposits. However, the offer may vary over time. For the latest updates, Promotions Page Check back regularly.

When a new member joins using your referral link or code and makes their first deposit, you'll receive a referral bonus. Check the promotions page for bonus amounts and terms.

Super Baij offers betting on cricket, football, tennis, badminton, kabaddi, volleyball, and more. You'll find live and pre-match betting options for BPL, IPL, ICC tournaments, and European football leagues. See details Sports page।

Live betting means placing bets in real time while a match is in progress. Odds shift as the game unfolds. For example, in cricket, odds update based on the run rate per over or wickets taken. It's a more exciting experience than standard pre-match betting.

If a match is abandoned or cancelled, the full stake for that bet will be refunded. It will appear as "Refund" or "Void" on your bet slip, and your balance will be updated immediately.

The minimum bet on Super Baij is ৳50 BDT. Maximum bet limits vary by sport and market. VIP members enjoy higher maximum limits.

Yes, Super Baij supports multi-bet or parlay betting, where you combine multiple selections into a single bet. If all selections win, your payout is calculated at the combined odds. The risk is higher, but so is the potential reward.

Yes, Super Baij is a licensed betting platform. All data is protected with SSL (256-bit) encryption. Your personal and financial information is never shared with third parties. Read more Privacy Policy।

Go to "Security" under Account Settings and enable "Two-Factor Authentication". You'll receive an OTP on your mobile every time you log in. With this turned on, no one else can access your account.

Change your password immediately and notify us at support@superbaij.com. Our security team will lock the account and investigate. Avoid logging in over public Wi-Fi or on unfamiliar devices.

No, Super Baij does not store your full bank card details. All payments are processed through a PCI DSS-compliant secure gateway. Mobile banking numbers are kept solely for verification purposes.

The Super Baij app is available for both Android and iOS. App page Download directly from our app page, or find us on Google Play and the App Store. The app is lightweight and runs smoothly even on slow connections.

Yes, the app includes all the features available on the website. In addition, push notifications (goals, wickets, odds changes) and biometric login (fingerprint/Face ID) are exclusive to the app.

Restart your phone, then uninstall and reinstall the app. On Android, if you need to install from "Unknown sources", enable the permission in your settings. If the problem continues, Help Center contact us.